I had the privilege and opportunity to attend NICE’s annual analyst summit last week. NICE assembled a world-class team to accompany...

GenAI headlines scream about the “unprecedented productivity gains” that this transformational technology will deliver to the workforce...

Had the privilege and opportunity to attend Figma’s Config 2024 event at the end of June in San Francisco. I attended so many inspiring...

Apple may not have its own large language model (LLM), but it will be just fine. Apple has long tapped into artificial intelligence to...

Illustrations of the power and limitations of genAI are rapidly evolving. I had the opportunity to attend Snowflake’s Developer Day on...

Possible, but not plausible in the near term. Sam Altman believes they are poised to do so (see article from MIT Tech Review.) I've been...

Google mentioned “AI” 121 times in its keynote today at Google I/O. At a high level, the speed, large context windows, and ability to...

(Repost from LinkedIn from 10/31/2023) Websites will play a less prominent role in future consumer digital experiences for three core...

Forrester Research Websites will play a less prominent role in future consumer digital experiences for three core reasons: The digital...