A very nuanced question, of course. I saw this ad on a car and thought, "eh, not so sure a human is a better answer. Could be - but not always."  I attended the #ARInsights event in San Francisco this week. The final panel discussion focused on how to get started with AI applications and what to expect. More than one panelist raised the issue of trust as a major barrier to adoption. I felt myself disagreeing.  Trust has so many caveats. Bottom line, the benefits must outweigh